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What products do you sell?

We focus on luxury sports footwear and performance footwear, as well as select performance and active wear and key gear. Our product will target everyone, including runners, gym enthusiasts, athletes, and ordinary fitness enthusiasts.

Are your shoes authentic?

Yes, absolutely. In Apex Stride, we will assure 100 percent authentic products which are sourced directly at the hands of reputable manufacturers. Each of the pairs is of the best industry standards in comfort, durability, and playability.

Do you provide international shipping?

At the moment, we make national deliveries. Nonetheless, global delivery services are being designed and they will soon be offered. Visit our site to know more.

How can I track my order?

After you make an order, the order will be tracked and a tracking number will be sent to your mail or SMS. Visit the courier site and use it to track delivery status and approximate arrival time.

What is your return policy?

We have a 30 day return policy for sports shoes. Products have to be used now, in a new pack and in a resellable condition. Complete instructions of Full return and exchange are provided on our Returns and Exchanges page.

Are there any warranty on your products?

Yes, a majority of our shoes carry a warranty by their manufacturers. Depending on brands and products, warranty is different, look at our product description or contact us.

Do you offer volume products or discounts?

Yes, there is the possibility of bulk orders of sports teams, gyms or fitness groups. Get in touch with our customer care unit to get a custom price and delivery.

Is it possible to amend or cancel an order after I have made it?

In case you want to modify or cancel your order, do that as soon as possible. And after being shipped, the order cannot be changed, however, it can be returned after delivery.

What is the correct size of the shoe?

There is a comprehensive size guide on every product page. Should you not know, then our customer care department is there to assist you in making the right choice. One should always do it with the size chart in place.

What are your accepted methods of payments?

We are free to accept various safe payment methods such as credit/debit cards/ PayPal/ bank transfers. Everybody makes a purchase using a secure gateway in order to secure your information.

Do you offer gift cards?

Yes, there are also Apex Stride gift cards in varying value- good also among fitness enthusiasts and athletes. They may be bought online and redeemed to get any product in our shop.

What is the contact number of the customer support?

You may contact us through email at supportapexstride.com.

or have our Live Chat option on the site to be of immediate assistance. We do not mind helping you with product, order or shipping questions.

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